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Customer Satisfaction Survey
We sincerely appreciate your time and attention to this important survey. At Teledyne RDI, our customers are our first priority. As such, we want to ensure that our after-sales support consistently meets or exceeds your expectations. Please provide us with your candid feedback below. Each customer that completes and submits this form will receive a token of our appreciation in the mail.

(Fields colored in red are required.)
First Name:  
Last Name:  
Company:  
Title:  
Address Line 1:  
Address Line 2:
City:  
State:
Country:  
Zip Code:
Phone:
E-mail address:     
Sales Person/Local Representative Office:  
Product:  
P.O. # / Our Reference #:
  1 = POOR    5 = EXCELLENT
What is your overall level of satisfaction, doing business with Teledyne RDI?
Please rate our sales staff's:
Level of product knowledge?
Responsiveness to your requests?
Willingness to assist you?
Overall level of sales/service you received?
Did your equipment arrive:
In good condition?
Accurate and complete? (cables, manuals)
 
  1 = NOT IMPORTANT    5 = VERY IMPORTANT
How important were the following items in your ADCP buy decision.
Product Quality
Product Capabilities
Price
Customer Service
Delivery
Local Representative
Company Reputation
Would you choose Teledyne RD Instruments for your next ADCP requirement?
General Comments:
 
How did you first discover Teledyne RD Instruments?










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We sincerely appreciate your input and the time you spent to complete this form. Do not hesitate to contact us if you'd like to discuss any of the above points.
 
Tel. +1-858-842-2600 | E-mail: rdisales@teledyne.com