Customer Satisfaction Survey

Terms and Conditions
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We sincerely appreciate your time and attention to this important survey. At Teledyne RDI, our customers are our first priority. As such, we want to ensure that our after-sales support consistently meets or exceeds your expectations. Please provide us with your candid feedback below. Each customer that completes and submits this form will receive a token of our appreciation in the mail.

(Fields colored in red are required.)

First Name:

Last Name:

Company:

Title:

Address Line 1:

Address Line 2:

City:

State:

Country:

Zip Code:

Phone:

E-mail address:

Sales Person/Local Representative Office:

Product:

P.O. # / Our Reference #:

1 = POOR 5 = EXCELLENT

What is your overall level of satisfaction, doing business with Teledyne RDI?

12345

Please rate our sales staff's:

Level of product knowledge?

12345

Responsiveness to your requests?

12345

Willingness to assist you?

12345

Overall level of sales/service you received?

12345

Did your equipment arrive:

In good condition?

12345

Accurate and complete? (cables, manuals)

12345

1 = NOT IMPORTANT 5 = VERY IMPORTANT

How important were the following items in your ADCP buy decision.

Product Quality

12345

Product Capabilities

12345

Price

12345

Customer Service

12345

Delivery

12345

Local Representative

12345

Company Reputation

12345

Would you choose Teledyne RD Instruments for your next ADCP requirement?

YesNoMaybe

General Comments:

How did you first discover Teledyne RD Instruments?
Longstanding customer
Word of mouth (peers, etc.)
Trade show/conference
Direct e-mail
Print ad in industry publication
Local Representative
Visit from Teledyne RDI employee
Web site
Trade journal article
Other (please specify):

Enter code to confirm submission:

Confirmation:

We sincerely appreciate your input and the time you spent to complete this form. Do not hesitate to contact us if you'd like to discuss any of the above points.

Tel. +1-858-842-2600 | E-mail: rdisales@teledyne.com

rdisales@teledyne.com