IMPORTANT NOTE: The user name and password to gain access to Teledyne RD Instrument customer service documents has changed. You MUST register your products online to receive this new information, and allow for downloads. Providing us with your updated customer information will allow us to keep you informed of important product/ software/ documentation changes and updates that will affect you. Click here to register now.

At Teledyne RD Instruments, our service begins with the sale of our products.

Our team of trained service engineers is available to assist you, providing you with answers to your questions, and resolutions to any technical difficulties you might encounter.

Please browse our service area for answers to many of your common questions and concerns. If you can't find your answer here, please feel free to contact us. We look forward to serving you!

Experiencing a technical emergency after our regular business hours? You can reach an on call engineer at our emergency customer service number: +1-858-842-2700.