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Real-time online technical support now available during Teledyne RDI’s operating hours.
Click the link below to get started.

At Teledyne RD Instruments, our service begins with the sale of our products. Our team of trained service engineers is available to assist you, providing you with answers to your questions, and resolutions to any technical difficulties you might encounter.

Please browse our service area for answers to many of your common questions and concerns. If you can't find your answer here, please feel free to contact us. We look forward to serving you!

For all your customer service needs including our emergency 24/7 technical support, call: +1-858-842-2700

Tell us how we are doing! Fill out a brief survey regarding your New Product / After-market Purchase Experience OR Product Repair Experience and receive a FREE gift!

Welcome to your new Teledyne RDI account support page!
We’ve enhanced your online support account. Now, you can update your account information, register your products, and view your download history. Full details available when you log into our support page.

Upon login with your personal login and password, you will be able to directly access and download Firmware, Software and Documentation from our library and look for specific technical information in our Field Service pool of online documents.

Customer Support Log In
* Please use the email address you entered when signing-up for your personal TRDI Support account.

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