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Newly Released FS Bulletins & Information:

New! RiverRay compass calibration instructions.

At Teledyne RD Instruments, our service begins with the sale of our products. Our team of trained service engineers is available to assist you, providing you with answers to your questions, and resolutions to any technical difficulties you might encounter.

Please browse our service area for answers to many of your common questions and concerns. If you can't find your answer here, please feel free to contact us. We look forward to serving you!

Experiencing a technical emergency after our regular business hours? You can reach an on call engineer at our emergency customer service number: +1-858-842-2700.

Tell us how we are doing! Fill out a brief survey regarding your New Product / After-market Purchase Experience OR Product Repair Experience and receive a FREE gift!

Welcome to your new Teledyne RDI account support page!
Please take a few moments to review and update your account details, and to add your Teledyne RDI product purchase information. This information will allow us to notify you of important product service bulletins via an e-mail notice, as well as via your account “Messages” tab. (The Message tab function will be activated in the near future.) You’ll notice that your new account interface also lists all product/software downloads you’ve made from our support page, allowing you to see your account activity at a glance.

If you’re unable to update your information at this time, you can access this page at any time. After logging in to this site, your name will appear in the top right corner of the page. Clicking this link will allow you access to your account information. We strongly suggest that you add your product information as soon as possible to ensure you receive relevant field service bulletins.

We’ve enhanced your online support account. Now, you can update your account information, register your products, and view your download activity. Full details available when you log into our support page.

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